Returns and Refund Policy

At Subtle Mantra, we want you to feel completely happy with your purchase. If something isn’t quite right, we’re here to make it as smooth as possible.


↩️ Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

  • Items must be unused, unworn, and in original condition

  • All tags must be attached

  • Please contact us at info@subtlemantra.co.uk before returning any item


🚫 Non-Returnable Items

We cannot accept returns on:

  • Items marked as sale or final clearance

  • Gift cards


💷 Refunds

Once we receive your return, we’ll inspect it and notify you of the approval status.
If approved:

  • Your refund will be processed to your original payment method

  • Please allow 5–10 business days for the refund to appear


🔁 Exchanges

Need a different size or colour?
You can:

  • Return the item for a refund

  • Place a new order with your preferred size or style

This ensures the fastest turnaround for your replacement.


📦 Return Shipping

Customers are responsible for the cost of return postage unless the item is faulty or incorrect.

On receipt of a faulty or incorrect item, we will refund you the cost of postage.


❓ Questions?

Email us at info@subtlemantra.co.uk and we’ll be happy to help.